Welcome to the 2FLOW FAQ section!

Here you'll find answers to the most common questions to help you start training your mind with
the same care you train your body.

1. What is 2FLOW?
2FLOW is a mental training app that helps you improve focus, calm, resilience, and energy. Through guided exercises, self-assessments, and—if you own a Muse EEG device—real-time analysis of your brainwaves, 2FLOW transforms your mental state into practical, personalized routines.

2. Do I need to be a swimmer to use 2FLOW?
No! Even though it was born from the experience of swimmers and coaches, 2FLOW is designed for all athletes and for anyone who wants to improve mental balance, concentration, and performance in daily life.

3. What are the benefits of using 2FLOW?
2FLOW helps you:
· Manage stress more effectively,
· Increase concentration,
· Regain calm and balance,
· Improve both physical and mental performance,
· Create a healthy, lasting routine.

4. Do I need a device to use 2FLOW?
No, it's not required. You have two options:
· Guided self-assessment: no device needed, in 2 minutes you can discover your psychophysical balance and get tailored advice.
· EEG with Muse: if you own a Muse device, you can connect it via Bluetooth to get an advanced and more accurate analysis of your 5 mental targets (Stress, Focus, Calm, Flow, Peak Performance).

5. How does the self-assessment work?
You'll answer a few simple questions with a score from 1 to 10 to assess your mental and energy state. At the end, you'll receive personalized feedback with:
· Your current level (stress, calm, focus, etc.),
· Recommended exercises (breathing, visualization, guided routines),
· Practical tips you can apply immediately.

6. What are Muse EEG data used for?
EEG data are not medical data: they are bioelectrical parameters that help us understand whether you are focused, stressed, or in flow.
This information is transformed into practical feedback and tailored exercises to help you improve.
2FLOW uses them to:
· Detect whether you are focused, stressed, or distracted,
· Suggest personalized exercises,
· Help you regain balance and improve performance.
All data are encrypted and processed anonymously or pseudonymized.

7. What do I get in the free version of 2FLOW?
The basic version includes:
✅ Guided self-assessment
✅ Daily biorhythm calculation
✅ Personalized feedback
✅ Basic routines and starter exercises
✅ Introductory events and content

8. When will Premium features be available?
Advanced features will be available starting from October 2025.
The 2FLOW Advance version will include:
· Advanced EEG analysis,
· Progress tracking,
· Personalized breathing and meditation exercises,
· Guided visualizations,
· Cognitive training games,
· Immersive audio tracks.

9. What should I do after receiving feedback from 2FLOW?
The feedback contains simple, practical exercises you can start right away. We recommend:
· Dedicating at least 5 minutes a day to the exercises,
· Monitoring how your balance changes day by day

· Repeating the self-assessment regularly for updated guidance.

10. Can I use 2FLOW outside of sports?
Absolutely yes! 2FLOW helps you manage stress and concentration not only in sports, but also in
study, work, and everyday life.

11. Who developed 2FLOW?
2FLOW was developed by ToSwim, in collaboration with coaches, mental trainers, and international athletes.
The method is based on years of experience and on a scientific protocol validated and tested with over 300 athletes, both Olympic and non-Olympic, in the swimming world.

12. How can I contribute to the growth of 2FLOW?
You can:
· Download the app and use it daily,
· Send feedback from within the app,
· Share it with friends, teams, and coaches—the more people try it, the better we can improve it together.

13.Where can I download 2FLOW?
· Google Play Store: already available for free.
· Apple Store: available from the end of September 2025.

14. Is my data safe?
Yes. Your data is encrypted, never sold to third parties, and you can request deletion at any time by writing to privacy@toswim.io.

15. Where can I get support if I have questions or technical issues?
You can contact us by email at support@toswim.io or through the contact section on our website.
Our team will be happy to help you.

16. Do I absolutely need a Muse device?
No. You can start using 2FLOW without Muse, thanks to the self-assessment and biorhythm features.
Muse adds an advanced level of accuracy and customization, but it's not mandatory.

17. How much does 2FLOW cost?
· Basic version: free, already available on Google Play Store.
· Premium version (Advance): coming soon, with extra features (progress tracking, cognitive games, immersive audio, dedicated mentors).

18. Can I use 2FLOW on iPhone?
The iOS version will be available on the Apple App Store by the end of September 2025.

 Start now with 2FLOW: your mind is your true potential.